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Orchestrating Commerce Without Compromise
Conductor is Symphony’s proprietary workflow automation engine, built for ambitious B2B businesses who refuse to compromise.
It empowers you to connect applications, streamline processes, and automate the repetitive tasks that slow growth.
With a flexible, visual interface, Conductor makes it simple to design, deploy, and adapt workflows at speed without worrying about coding complications.
Hundreds of ready-to-go integrations for the tools you already use: ERPs, CRMs, payment gateways, fulfilment, marketing, analytics.
HTTP/fetch nodes and lightweight JavaScript or TypeScript for bespoke logic and custom endpoints.
Diverse triggers – from webhooks and scheduled events to chat and app-based signals – giving you control over when and how work begins.
Data shaping tools: merge, loop, filter, transform, deduplicate, split, and aggregate.
Drag-and-drop workflow builder with real-time debugging and replay.
Reusable templates for common automation patterns, cutting build time from days to hours.
Built-in AI nodes to summarise, generate, or enrich data inside workflows.
Guardrails through templating and model selection so AI aligns with your policies and objectives.
Intelligent orchestration with AI agents that adapt to outcomes and route dynamically.
Deploy in Symphony’s cloud for instant scalability, or self-host for full governance.
Enterprise-grade monitoring with error detection, alerts, and replay for uninterrupted operations.
Role-based access, secrets management, and granular permissions.
Accelerate onboarding of new clients, partners, and systems without accruing technical debt.
Empower business teams to innovate quickly while giving IT full control over security, data, and integrations.
Reduce operational overhead by eliminating manual, repetitive tasks.
Respond to market shifts in hours instead of weeks.
Conductor isn’t an add-on. It’s an integral part of the Symphony ecosystem. By coupling workflow automation with pricing, discounting, white-label storefronts, product configuration, and content tools, Symphony ensures every moving part of your commerce strategy works in harmony.
Automate with intention. Connect without compromise.
SPAs are agreements between businesses and their customers or partners that define special pricing terms for specific products or services, often based on volume, commitment, or other negotiated terms.
Yes, Symphony Commerce integrates seamlessly with various ERP systems, ensuring accurate data reflection and improved operational efficiency.
Symphony Commerce automates the management of SPAs, integrating seamlessly with your existing ERP systems to ensure real-time synchronisation of pricing and terms across all channels.
Yes, Symphony Commerce allows you to set up and manage custom SPAs for different customers, ensuring that each customer receives the pricing and terms specific to their agreement.
Automating SPAs reduces administrative overhead, improves accuracy, fosters better partner relationships, and scales with your business, allowing you to focus on strategic growth.
Ready to streamline your Special Pricing Agreements and optimise your B2B eCommerce operations? Partner with Symphony Commerce and elevate your business to new heights. Contact us today to learn more about how we can help you manage SPAs efficiently and drive growth.
What's new?
Symphony Commerce Wins Investment Award at North West Business of the Year Awards 2025
Symphony Commerce has been awarded the Investment Award at this year’s North West Business of the Year Awards, celebrating a landmark moment in the company’s journey as a market leader in digital commerce for B2B enterprises.