Desktop

Mobile

 

API Integrations
To Power Up Your Ecommerce

Customise. Connect. Scale. All Without Compromise.

At Symphony Commerce, we know that no two businesses operate the same way. That’s why we offer a powerful and growing library of API integrations designed to help you shape the platform around the unique needs of your customers, teams, and operations.

Get in Touch

 


 

API Integrations To Power Up Your Ecommerce

Customise. Connect. Scale. All Without Compromise.

At Symphony Commerce, we know that no two businesses operate the same way. That’s why we offer a powerful and growing library of API integrations designed to help you shape the platform around the unique needs of your customers, teams, and operations.

Get in Touch

 



 
 

Seamless integrations with

AWIN logo Royal Mail Click & Drop logo Epos Now logo Feefo logo Google Reviews logo Google Shopping logo Google Tag Manager logo Hotjar logo Klaviyo logo 1on1wholesale logo Royal Mail logo pureclarity logo QuickBooks logo ShipStation logo Stock in the Channel logo Weglot logo Xero logo Zendesk logo Zettle by PayPal logo
AWIN logo Royal Mail Click & Drop logo Epos Now logo Feefo logo Google Reviews logo Google Shopping logo Google Tag Manager logo Hotjar logo Klaviyo logo 1on1wholesale logo Royal Mail logo pureclarity logo QuickBooks logo ShipStation logo Stock in the Channel logo Weglot logo Xero logo Zendesk logo Zettle by PayPal logo
AWIN logo Royal Mail Click & Drop logo Custom Gateway logo Epos Now logo Facebook Pixel logo Feefo logo Google Reviews logo Google Shopping logo Google Tag Manager logo Hotjar logo Klaviyo logo 1on1wholesale logo Royal Mail logo pureclarity logo QuickBooks logo Recaptcha logo ShipStation logo Snapchat symbol Tawk to logo TrustSpot logo Weglot logo Xero logo Zendesk logo Zettle by PayPal logo
AWIN logo Royal Mail Click & Drop logo Custom Gateway logo Epos Now logo Facebook Pixel logo Feefo logo Google Reviews logo Google Shopping logo Google Tag Manager logo Hotjar logo Klaviyo logo 1on1wholesale logo Royal Mail logo pureclarity logo QuickBooks logo Recaptcha logo ShipStation logo Snapchat symbol Tawk to logo TrustSpot logo Weglot logo Xero logo Zendesk logo Zettle by PayPal logo
 
 

Explore Our API Integration Ecosystem

Attract the right customers. Nurture them. Make every visit count.

From loyalty points to affiliate tracking, social pixels to product comparison tools, this set of integrations helps you boost engagement and drive conversions across every channel. Sell smarter, not harder – with tools that personalise, incentivise, and optimise the path to purchase.

Attract the right customers. Nurture them. Make every visit count.

From loyalty points to affiliate tracking, social pixels to product comparison tools, these integrations help you boost engagement and drive conversions across every channel. Sell smarter, not harder – with tools that personalise, incentivise, and optimise the path to purchase.

Stay in control behind the scenes – no matter how complex your operation gets.

Sync inventory. Automate fulfilment. Connect to leading finance, POS, and wholesale systems. These plugins keep your operations running smoothly, so you can deliver the right products to the right customers with less manual effort and more confidence.

Build trust. Solve problems. Be there when it counts.

Your customers expect fast answers and seamless service. Our engagement and support APIs plug into leading tools like Zendesk, Intercom, and live chat to help you stay connected, responsive, and ready for anything – all while keeping your shop secure and compliant.

Know what’s working. Change what isn’t. Move faster.

Track behaviour, measure performance, and improve every part of your customer journey. From Google Analytics and Hotjar to reCAPTCHA and PureClarity, this group of integrations helps you turn data into smarter decisions – in real time.

 
Sell and Convert plugins compatible with Symphony Commerce displayed in a collage

hello

 
 
Google Ads logo Microsoft Outlook logo Mailgun logo Sendgrid logo Klayvio logo Medium logo Send Email logo Sendy logo Gmail logo Google Analytics logo X logo Mailerlite logo Mailchimp logo Linkedin logo Survey Monkey logo Mandrill logo Active Campaign logo YouTube logo Dotdigital logo Feefo Campaign logo Reviews.io logo Trustpilot logo
Google Ads logo Microsoft Outlook logo Mailgun logo Sendgrid logo Klayvio logo Medium logo Send Email logo Sendy logo Gmail logo Google Analytics logo X logo Mailerlite logo Mailchimp logo Linkedin logo Survey Monkey logo Mandrill logo Active Campaign logo YouTube logo Dotdigital logo Feefo Campaign logo Reviews.io logo Trustpilot logo
Google Ads logo Microsoft Outlook logo Mailgun logo Sendgrid logo Klayvio logo Medium logo Send Email logo Sendy logo Gmail logo Google Analytics logo X logo Mailerlite logo Mailchimp logo Linkedin logo Survey Monkey logo Mandrill logo Active Campaign logo YouTube logo Dotdigital logo Feefo Campaign logo Reviews.io logo Trustpilot logo
Google Ads logo Microsoft Outlook logo Mailgun logo Sendgrid logo Klayvio logo Medium logo Send Email logo Sendy logo Gmail logo Google Analytics logo X logo Mailerlite logo Mailchimp logo Linkedin logo Survey Monkey logo Mandrill logo Active Campaign logo YouTube logo Dotdigital logo Feefo Campaign logo Reviews.io logo Trustpilot logo
 
 

Sell & Convert

Everything that helps attract visitors, convert them into customers, and drive ecommerce revenue.

 
 

Plugin

Description

AMQP Sender Use AMQP Sender to send messages reliably between applications, ensuring smooth integration of backend systems.
Airtable Connect Airtable to manage product data, track orders, and streamline workflows with flexible database capabilities.
AWS S3 Store, manage, and serve product files and media assets efficiently with Amazon S3, enabling scalable ecommerce storage.
AWS SES Integrate Amazon SES to automate email notifications, improve deliverability, and maintain consistent customer communication.
AWS SQS Use Amazon SQS to manage message queues, enabling reliable communication between ecommerce systems and backend processes.
Auth0 Securely manage user authentication, single sign-on, and access controls for customers and staff.
Auto Checkout Automatically trigger checkout for a customer’s basket under specific conditions – ideal for subscriptions, express purchasing, or kiosk setups.
Auto Tags Apply tags to products, customers, or orders using automated rules to improve filtering, segmentation, and backend workflows.
Box Integrate Box to centralise document storage, share product assets securely, and streamline ecommerce workflows.
Compare Products Allow customers to compare products side-by-side based on their features, specifications, or attributes – a great tool for driving confident purchase decisions.
Currency Changer Allow customers to compare products side-by-side based on their features, specifications, or attributes – a great tool for driving confident purchase decisions.
Custom Fields Add custom data fields to products, orders, or customer records, giving you the flexibility to tailor your site to your business needs.
Deposits Give customers the option to pay a deposit at checkout and settle the balance later – perfect for made-to-order or high-value items.
Dropbox Sync your ecommerce assets with Dropbox for secure storage, easy sharing, and streamlined team collaboration.
GitHub Connect GitHub to manage code deployments, automate updates, and track changes across your ecommerce platform.
Google Drive Store and share product documents, images, and spreadsheets with Google Drive, keeping your ecommerce data organised and accessible.
Google Sheets Automate data import/export between Google Sheets and your ecommerce platform to simplify reporting and inventory tracking.
Microsoft OneDrive Connect OneDrive to store and manage product files, automate backups, and simplify access across your team.
Microsoft SQL Integrate Microsoft SQL Server to synchronise ecommerce data, streamline reporting, and maintain database integrity.
MongoDB Connect MongoDB to manage dynamic datasets and scale your ecommerce backend efficiently.
MySQL Sync MySQL databases to your ecommerce platform to ensure product, order, and customer data are accurate and up to date.
Nextcloud Sync Sync files and data between your ecommerce platform and Nextcloud, enabling secure storage and seamless team collaboration.
Out of Stock Notify Let customers sign up for back-in-stock notifications when items are unavailable – a proven way to recover lost sales.
PagerDuty Integrate PagerDuty to manage operational alerts, streamline incident response, and maintain uptime for ecommerce services.
Postcode Lookup Speed up checkout with automatic postcode lookups – reducing errors, improving UX, and increasing completion rates.
RabbitMQ Use RabbitMQ to handle messaging between your ecommerce systems, improving reliability and backend coordination.
Redis Use Redis to manage in-memory data, improving site performance, caching, and order processing speed.
Reviews.io Integrate Reviews.io to collect, display, and manage authentic customer reviews, boosting trust and influencing purchase decisions.
Sentry Track and resolve application errors in real time with Sentry, improving platform reliability and user experience.
Snowflake Integrate Snowflake to centralise your ecommerce data, enabling advanced analytics and reporting across platforms.
Stickers Overlay visual stickers on product images to promote offers, highlight features, or distinguish categories at a glance.
Stock in the Channel Access live inventory and pricing for over 4.9 million IT products via Stock in the Channel – perfect for resellers and tech distributors.
Trustpilot Connect Trustpilot to automate review collection, showcase customer feedback, and enhance your brand credibility online.
Unleashed Sync inventory, orders, and supplier data with Unleashed to improve stock accuracy and operational efficiency.
1on1Wholesale Connect to Net 1on1 for real-time updates on adult product inventory and streamline wholesale order management.

Plugin

Description

ActiveCampaign  Connect ActiveCampaign to automate email marketing campaigns, segment audiences, and track customer engagement for better conversions.
Auto Barcode  Automatically generate numeric barcodes for your products, making it easier to manage inventory and streamline order fulfilment.
B2B Sales Equip your B2B sales team with tools to manage customer-specific pricing, orders, and account relationships directly through your ecommerce platform.
Category Visibility Control which customer segments can view specific product categories – ideal for wholesale, trade-only products, or regional restrictions.
Custom Fields Add custom data fields to products, orders, or customer records, giving you the flexibility to tailor your site to your business needs.
Custom Gateway Connect with Custom Gateway to access virtual products, print-on-demand services, and automated fulfilment for personalised or custom inventory.
Dotdigital Integrate Dotdigital to streamline multi-channel marketing, manage campaigns, and gain insights into customer behaviour.
Gmail Sync Gmail to send, track, and manage marketing communications directly from your ecommerce platform.
Google Ads Connect Google Ads to run targeted advertising campaigns, track performance, and optimise spend for maximum ROI.
Google Analytics Integrate Google Analytics to monitor website traffic, analyse user behaviour, and improve marketing strategies.
Google Shopping Feed Easily generate a compliant product feed for Google Shopping to improve product visibility and attract high-intent search traffic.
Klaviyo Use Klaviyo to automate personalised email campaigns, segment customers, and increase repeat purchases.
LinkedIn Connect LinkedIn to manage sponsored content, track engagement, and grow your B2B audience.
Mailchimp Sync Mailchimp to automate email marketing, segment audiences, and track campaign performance.
Mailerlite Connect Mailerlite to design, send, and track email campaigns with ease and efficiency.
Mandrill Use Mandrill to send transactional emails, automate notifications, and improve deliverability.
Medium Integrate Medium to publish content seamlessly, expand your brand presence, and engage readers.
Microsoft Outlook Connect Outlook to manage marketing communications, schedule campaigns, and keep track of audience interactions.
PureClarity Sync personalised product recommendations and behavioural data with PureClarity to enhance cross-sell and upsell opportunities.
Send Email Automate email delivery to customers, track engagement, and manage campaigns efficiently.
Sendgrid Integrate Sendgrid to handle email marketing, transactional messages, and campaign analytics.
Sendy Connect Sendy to manage newsletters, automate campaigns, and track engagement metrics.
SurveyMonkey Gather customer feedback and insights through automated surveys, helping optimise marketing and product strategies.
X (Twitter) Sync Twitter to schedule posts, track engagement, and amplify your ecommerce brand messaging.
YouTube Integrate YouTube to manage video content, track performance, and enhance your marketing reach.

Plugin

Description

Feefo Collect and showcase verified reviews using Feefo, giving your customers social proof and helping you improve service quality.
Facebook Pixel Add Facebook Pixel tracking to your site to help measure campaign performance, retarget site visitors, and optimise Facebook ad spend.
Google Reviews Connect your Symphony store to Google’s review system and automatically display customer ratings to build trust and boost conversion rates.
TrustSpot Build trust with verified customer reviews using TrustSpot – and showcase them on product pages, category listings, or your homepage.
Weglot     Translate your entire storefront into multiple languages using Weglot, unlocking international growth opportunities.
Wishlists Let customers save favourite items to personalised wishlists, making it easier for them to return, purchase, or share later.
Reviews.io Integrate Reviews.io to collect, display, and manage authentic customer reviews, boosting trust and influencing purchase decisions.
Trustpilot Connect Trustpilot to automate review collection, showcase customer feedback, and enhance your brand credibility online.

Plugin

Description

AWIN  Track affiliate performance and referral sales by adding AWIN tracking to your website – helping you grow through partner marketing.
Facebook Pixel Add Facebook Pixel tracking to your site to help measure campaign performance, retarget site visitors, and optimise Facebook ad spend.
Gift Cards Allow customers to buy digital gift cards that can be emailed or redeemed online – ideal for gifting, rewards, and promotions.
Google Analytics Use Google Analytics to monitor website traffic, analyse user behaviour, and gain actionable insights for marketing and conversion optimisation.
Google Tag Manager Connect Google Tag Manager to manage all website tags from a single platform, simplify tracking deployment, and streamline data collection for marketing and analytics tools.
 
Management and Fulfilment plugins compatible with Symphony Commerce displayed in a collage

hello

 
Sage logo Xero logo Stripe logo Chargebee logo PayPal logo Quickbooks logo Next Cloud logo Box logo Microsoft Onedrive logo AWS SQS logo AWS SES logo Dropbox logo MQTT logo Google Drive logo Google Sheets logo Pageduty logo Unleashed logo AMQP Sender logo Airtable logo RabbitMQ logo Auth0 logo Snowflake logo MySQL logo MongoDB logo Sentry logo Redis logo Microsoft SQL logo Okta logo GitHub logo AWS S3 logo SAP logo ERPNext logo Microsoft Dymnamics CRM logo Odoo logo
Sage logo Xero logo Stripe logo Chargebee logo PayPal logo Quickbooks logo Next Cloud logo Box logo Microsoft Onedrive logo AWS SQS logo AWS SES logo Dropbox logo MQTT logo Google Drive logo Google Sheets logo Pageduty logo Unleashed logo AMQP Sender logo Airtable logo RabbitMQ logo Auth0 logo Snowflake logo MySQL logo MongoDB logo Sentry logo Redis logo Microsoft SQL logo Okta logo GitHub logo AWS S3 logo SAP logo ERPNext logo Microsoft Dymnamics CRM logo Odoo logo
Sage logo Xero logo Stripe logo Chargebee logo PayPal logo Quickbooks logo Next Cloud logo Box logo Microsoft Onedrive logo AWS SQS logo AWS SES logo Dropbox logo MQTT logo Google Drive logo Google Sheets logo Pageduty logo Unleashed logo AMQP Sender logo Airtable logo RabbitMQ logo Auth0 logo Snowflake logo MySQL logo MongoDB logo Sentry logo Redis logo Microsoft SQL logo Okta logo GitHub logo AWS S3 logo SAP logo ERPNext logo Microsoft Dymnamics CRM logo Odoo logo
Sage logo Xero logo Stripe logo Chargebee logo PayPal logo Quickbooks logo Next Cloud logo Box logo Microsoft Onedrive logo AWS SQS logo AWS SES logo Dropbox logo MQTT logo Google Drive logo Google Sheets logo Pageduty logo Unleashed logo AMQP Sender logo Airtable logo RabbitMQ logo Auth0 logo Snowflake logo MySQL logo MongoDB logo Sentry logo Redis logo Microsoft SQL logo Okta logo GitHub logo AWS S3 logo SAP logo ERPNext logo Microsoft Dymnamics CRM logo Odoo logo
 
 

Manage & Fulfil

API tools that streamline backend operations, inventory, logistics, and checkout processes.

 
 

Plugin

Description

QuickBooks  Integrate with QuickBooks to automate financial tracking, invoicing, and reconciliation between your ecommerce and accounting systems.
Sage Synchronise orders, inventory, and customer data with Sage 50 Accounts, keeping your ecommerce and accounting in lockstep.
Xero Automatically sync your ecommerce financials with Xero, reducing admin time and improving visibility into cashflow and performance.
Chargebee Automate subscription billing, manage recurring invoices, and reconcile revenue seamlessly between your ecommerce platform and Chargebee.
Stripe Integrate Stripe to process payments securely, streamline financial reporting, and sync transactions directly with your accounting workflows.
PayPal Connect PayPal to simplify payment collection, automate reconciliation, and maintain real‑time visibility into your ecommerce revenue.

Plugin

Description

AMQP Sender Use AMQP Sender to send messages reliably between applications, ensuring smooth integration of backend systems.
Airtable Connect Airtable to manage product data, track orders, and streamline workflows with flexible database capabilities.
AWS S3 Store, manage, and serve product files and media assets efficiently with Amazon S3, enabling scalable ecommerce storage.
AWS SES Integrate Amazon SES to automate email notifications, improve deliverability, and maintain consistent customer communication.
AWS SQS Use Amazon SQS to manage message queues, enabling reliable communication between ecommerce systems and backend processes.
Auth0 Securely manage user authentication, single sign-on, and access controls for customers and staff.
Auto Checkout Automatically trigger checkout for a customer’s basket under specific conditions – ideal for subscriptions, express purchasing, or kiosk setups.
Auto Tags Apply tags to products, customers, or orders using automated rules to improve filtering, segmentation, and backend workflows.
Box Integrate Box to centralise document storage, share product assets securely, and streamline ecommerce workflows.
Compare Products Allow customers to compare products side-by-side based on their features, specifications, or attributes – a great tool for driving confident purchase decisions.
Currency Changer Allow customers to compare products side-by-side based on their features, specifications, or attributes – a great tool for driving confident purchase decisions.
Custom Fields Add custom data fields to products, orders, or customer records, giving you the flexibility to tailor your site to your business needs.
Deposits Give customers the option to pay a deposit at checkout and settle the balance later – perfect for made-to-order or high-value items.
Dropbox Sync your ecommerce assets with Dropbox for secure storage, easy sharing, and streamlined team collaboration.
GitHub Connect GitHub to manage code deployments, automate updates, and track changes across your ecommerce platform.
Google Drive Store and share product documents, images, and spreadsheets with Google Drive, keeping your ecommerce data organised and accessible.
Google Sheets Automate data import/export between Google Sheets and your ecommerce platform to simplify reporting and inventory tracking.
Microsoft OneDrive Connect OneDrive to store and manage product files, automate backups, and simplify access across your team.
Microsoft SQL Integrate Microsoft SQL Server to synchronise ecommerce data, streamline reporting, and maintain database integrity.
MongoDB Connect MongoDB to manage dynamic datasets and scale your ecommerce backend efficiently.
MySQL Sync MySQL databases to your ecommerce platform to ensure product, order, and customer data are accurate and up to date.
Nextcloud Sync Sync files and data between your ecommerce platform and Nextcloud, enabling secure storage and seamless team collaboration.
Out of Stock Notify Let customers sign up for back-in-stock notifications when items are unavailable – a proven way to recover lost sales.
PagerDuty Integrate PagerDuty to manage operational alerts, streamline incident response, and maintain uptime for ecommerce services.
Postcode Lookup Speed up checkout with automatic postcode lookups – reducing errors, improving UX, and increasing completion rates.
RabbitMQ Use RabbitMQ to handle messaging between your ecommerce systems, improving reliability and backend coordination.
Redis Use Redis to manage in-memory data, improving site performance, caching, and order processing speed.
Reviews.io Integrate Reviews.io to collect, display, and manage authentic customer reviews, boosting trust and influencing purchase decisions.
Sentry Track and resolve application errors in real time with Sentry, improving platform reliability and user experience.
Snowflake Integrate Snowflake to centralise your ecommerce data, enabling advanced analytics and reporting across platforms.
Stickers Overlay visual stickers on product images to promote offers, highlight features, or distinguish categories at a glance.
Stock in the Channel Access live inventory and pricing for over 4.9 million IT products via Stock in the Channel – perfect for resellers and tech distributors.
Trustpilot Connect Trustpilot to automate review collection, showcase customer feedback, and enhance your brand credibility online.
Unleashed Sync inventory, orders, and supplier data with Unleashed to improve stock accuracy and operational efficiency.
1on1Wholesale Connect to Net 1on1 for real-time updates on adult product inventory and streamline wholesale order management.

Plugin

Description

AMQP Sender Use AMQP Sender to send messages reliably between applications, ensuring smooth integration of backend systems.
Airtable Connect Airtable to manage product data, track orders, and streamline workflows with flexible database capabilities.
AWS S3 Store, manage, and serve product files and media assets efficiently with Amazon S3, enabling scalable ecommerce storage.
AWS SES Integrate Amazon SES to automate email notifications, improve deliverability, and maintain consistent customer communication.
AWS SQS Use Amazon SQS to manage message queues, enabling reliable communication between ecommerce systems and backend processes.
Auth0 Securely manage user authentication, single sign-on, and access controls for customers and staff.
Box Integrate Box to centralise document storage, share product assets securely, and streamline ecommerce workflows.
Dropbox Sync your ecommerce assets with Dropbox for secure storage, easy sharing, and streamlined team collaboration.
GitHub Connect GitHub to manage code deployments, automate updates, and track changes across your ecommerce platform.
Google Drive Store and share product documents, images, and spreadsheets with Google Drive, keeping your ecommerce data organised and accessible.
Google Sheets Automate data import/export between Google Sheets and your ecommerce platform to simplify reporting and inventory tracking.
Microsoft OneDrive Connect OneDrive to store and manage product files, automate backups, and simplify access across your team.
Microsoft SQL Integrate Microsoft SQL Server to synchronise ecommerce data, streamline reporting, and maintain database integrity.
MongoDB Connect MongoDB to manage dynamic datasets and scale your ecommerce backend efficiently.
MySQL Sync MySQL databases to your ecommerce platform to ensure product, order, and customer data are accurate and up to date.
Nextcloud Sync Sync files and data between your ecommerce platform and Nextcloud, enabling secure storage and seamless team collaboration.
PagerDuty Integrate PagerDuty to manage operational alerts, streamline incident response, and maintain uptime for ecommerce services.
Postcode Lookup Speed up checkout with automatic postcode lookups – reducing errors, improving UX, and increasing completion rates.
RabbitMQ Use RabbitMQ to handle messaging between your ecommerce systems, improving reliability and backend coordination.
Redis Use Redis to manage in-memory data, improving site performance, caching, and order processing speed.
SAP Connect SAP to centralise enterprise operations, track inventory, and optimise backend processes efficiently.
Sentry Track and resolve application errors in real time with Sentry, improving platform reliability and user experience.
Snowflake Integrate Snowflake to centralise your ecommerce data, enabling advanced analytics and reporting across platforms.
Stock in the Channel Access live inventory and pricing for over 4.9 million IT products via Stock in the Channel – perfect for resellers and tech distributors.
Unleashed Sync inventory, orders, and supplier data with Unleashed to improve stock accuracy and operational efficiency.
1on1Wholesale Connect to Net 1on1 for real-time updates on adult product inventory and streamline wholesale order management.

Plugin

Description

Auto Checkout Automatically trigger checkout for a customer’s basket under specific conditions – ideal for subscriptions, express purchasing, or kiosk setups.
Auto Tags Add Facebook Pixel tracking to your site to help measure campaign performance, retarget site visitors, and optimise Facebook ad spend.
Business Customers Link individual user accounts to company-level profiles, enabling features like bulk ordering, centralised billing, and account-level permissions.
Click and Drop Integrate with Royal Mail’s Click and Drop system to simplify your postage workflow, including label printing and shipment tracking.
Epos Now Synchronise your in-store and online operations by connecting your Symphony store to your Epos Now POS system.
ShipStation Connect your shipping operations with ShipStation to automate label creation, carrier selection, and real-time tracking updates.
Stock Control Take complete control of your stock levels with enhanced inventory tools for syncing, forecasting, and managing availability.
Zettle Integrate Zettle by PayPal to manage in-store transactions, unify payments, and track sales across physical and online channels.
 
Support and Engage plugins compatible with Symphony Commerce displayed in a collage

hello

 
 
Kibana logo Elastic Search logo Agolia logo Nosto logo Metabase logo Pure Clarity logo Service Now logo HubSpot logo Pushover logo Asana logo Clickup logo Pushover logo Google Calendar logo Cal.com logo Jira Software logo Slack logo Help Scout logo Discord logo Google Chat logo Freshworks CRM logo Workable logo Todoist logo Salesforce logo Mattermost logo Freshdesk SQL logo Trello logo Zendesk logo Zoho logo Monday logo Agile CRM logo Whatsapp logo Intercom logo Notion logo Calendly logo Twilio logo Zammad logo Rocket Chat logo
Kibana logo Elastic Search logo Agolia logo Nosto logo Metabase logo Pure Clarity logo Service Now logo HubSpot logo Pushover logo Asana logo Clickup logo Pushover logo Google Calendar logo Cal.com logo Jira Software logo Slack logo Help Scout logo Discord logo Google Chat logo Freshworks CRM logo Workable logo Todoist logo Salesforce logo Mattermost logo Freshdesk SQL logo Trello logo Zendesk logo Zoho logo Monday logo Agile CRM logo Whatsapp logo Intercom logo Notion logo Calendly logo Twilio logo Zammad logo Rocket Chat logo
Kibana logo Elastic Search logo Agolia logo Nosto logo Metabase logo Pure Clarity logo Service Now logo HubSpot logo Pushover logo Asana logo Clickup logo Pushover logo Google Calendar logo Cal.com logo Jira Software logo Slack logo Help Scout logo Discord logo Google Chat logo Freshworks CRM logo Workable logo Todoist logo Salesforce logo Mattermost logo Freshdesk SQL logo Trello logo Zendesk logo Zoho logo Monday logo Agile CRM logo Whatsapp logo Intercom logo Notion logo Calendly logo Twilio logo Zammad logo Rocket Chat logo
Kibana logo Elastic Search logo Agolia logo Nosto logo Metabase logo Pure Clarity logo Service Now logo HubSpot logo Pushover logo Asana logo Clickup logo Pushover logo Google Calendar logo Cal.com logo Jira Software logo Slack logo Help Scout logo Discord logo Google Chat logo Freshworks CRM logo Workable logo Todoist logo Salesforce logo Mattermost logo Freshdesk SQL logo Trello logo Zendesk logo Zoho logo Monday logo Agile CRM logo Whatsapp logo Intercom logo Notion logo Calendly logo Twilio logo Zammad logo Rocket Chat logo
 
 

Support & Engage

Expert integrations to help you connect with customers, provide service, and build long-term loyalty.

 
 

Plugin

Description

Age Verification Restrict access to your website based on age verification, helping you comply with legal and industry-specific content standards.
Auth0 Securely manage customer authentication and access, providing a seamless login experience while protecting sensitive data.
Okta Simplify identity management for customers and staff, enabling secure access and single sign-on across multiple platforms.
PagerDuty Receive real-time operational alerts to ensure support teams can respond quickly to issues and maintain a smooth customer experience.
Sentry Track and resolve application errors in real time, reducing downtime and improving the overall user experience.
SSO Equip your B2B sales team with tools to manage customer-specific pricing, orders, and account relationships directly through your ecommerce platform.
Redis Enhance site performance and responsiveness by managing in-memory data, supporting a faster, more reliable experience for customers.

Plugin

Description

Agile CRM Collect product feedback and manage related customer data, aligning your product development with customer needs.
Asana Organise product tasks, assign responsibilities, and track progress to keep development cycles on schedule.
Cal.com Offer flexible scheduling for product demos, reviews, and customer sessions, removing friction from the booking process.
Calendly Automate product-related bookings and streamline scheduling for demos, onboarding, and feedback sessions.
ClickUp Manage product workflows with agile boards, task automation, and collaboration tools that keep teams aligned.
Discord Foster real-time product collaboration and support discussions within a secure, customisable chat platform.
Google Chat Keep product conversations centralised and searchable, improving communication between support and product teams.
HubSpot Sync product feedback with customer records, giving you complete visibility into customer needs and challenges.
Jira Software Track bugs, feature requests, and product improvements with agile project management built for development teams.
Mattermost Drive secure product discussions and workflows with an open-source messaging platform.
Monday Build custom boards to manage product roadmaps, tasks, and feedback in one visual workspace.
Notion Create and share product documentation, knowledge bases, and FAQs in one centralised hub.
reCAPTCHA Protect your store from spam and bots by integrating Google reCAPTCHA at key interaction points like forms and checkout.
Rocket Chat Enable product teams to collaborate and respond to feedback in real time.
Salesforce Capture and analyse product feedback directly in your CRM for improved decision-making.
ServiceNow Manage product incidents, service requests, and escalations with enterprise-level workflows.
Slack Streamline product communications with integrated messaging, file sharing, and workflow automations.
Todoist Track product-related tasks and priorities in a simple, lightweight interface.
Trello Manage product roadmaps visually with boards, lists, and cards for clarity and progress tracking.

Plugin

Description

Freshdesk SQL Provide omnichannel support with automation and ticketing to resolve customer issues faster.
Help Scout Deliver personalised support with a simple helpdesk focused on customer-first experiences.
HubSpot Log and track support cases directly within HubSpot for streamlined service management.
Intercom Connect Intercom to offer live chat, capture leads, and support your customers in real-time while browsing your store.
ServiceNow Scale enterprise-level support with ITSM workflows, ticket routing, and automation.
Tawk.to Add real-time live chat to your website using Tawk.to – a free, easy-to-use tool to improve support and boost engagement.
Twilio Enable SMS, voice, and WhatsApp support channels for scalable customer communication.
WhatsApp Connect directly with customers using secure, instant messaging support.
Zendesk Connect your ecommerce store with Zendesk to centralise customer support, ticket management, and live chat experiences.
Zoho Manage support tickets and customer communication within an integrated CRM system.
 
Plugins compatible with Symphony Commerce displayed in a collage

hello

 
 
Google Ads logo Microsoft Outlook logo Mailgun logo Sendgrid logo Klayvio logo Medium logo Send Email logo Sendy logo Gmail logo Google Analytics logo X logo Mailerlite logo Mailchimp logo Linkedin logo Survey Monkey logo Mandrill logo Active Campaign logo YouTube logo Dotdigital logo SAP logo ERPNext logo Microsoft Dymnamics CRM logo Odoo logo Feefo Campaign logo Reviews.io logo Trustpilot logo
Google Ads logo Microsoft Outlook logo Mailgun logo Sendgrid logo Klayvio logo Medium logo Send Email logo Sendy logo Gmail logo Google Analytics logo X logo Mailerlite logo Mailchimp logo Linkedin logo Survey Monkey logo Mandrill logo Active Campaign logo YouTube logo Dotdigital logo SAP logo ERPNext logo Microsoft Dymnamics CRM logo Odoo logo Feefo Campaign logo Reviews.io logo Trustpilot logo
Google Ads logo Microsoft Outlook logo Mailgun logo Sendgrid logo Klayvio logo Medium logo Send Email logo Sendy logo Gmail logo Google Analytics logo X logo Mailerlite logo Mailchimp logo Linkedin logo Survey Monkey logo Mandrill logo Active Campaign logo YouTube logo Dotdigital logo SAP logo ERPNext logo Microsoft Dymnamics CRM logo Odoo logo Feefo Campaign logo Reviews.io logo Trustpilot logo
Google Ads logo Microsoft Outlook logo Mailgun logo Sendgrid logo Klayvio logo Medium logo Send Email logo Sendy logo Gmail logo Google Analytics logo X logo Mailerlite logo Mailchimp logo Linkedin logo Survey Monkey logo Mandrill logo Active Campaign logo YouTube logo Dotdigital logo SAP logo ERPNext logo Microsoft Dymnamics CRM logo Odoo logo Feefo Campaign logo Reviews.io logo Trustpilot logo
 
 

Analyse & Optimise

Everything your business needs for tracking, testing, reporting, and refining your ecommerce performance.

 
 

Plugin

Description

Elastic Search Improve search analytics and reporting, helping you understand customer search behaviour.
Google Tag Manager Use Google Tag Manager to implement and manage tracking tags across your site without needing ongoing developer support.
Kibana Visualise and analyse ecommerce data, logs, and trends to inform performance improvements.
Hotjar Gain visual insights into user behaviour with Hotjar – heatmaps, session recordings, and feedback tools help you improve UX and performance.
Snapchat Pixel Track Snapchat ad conversions, build custom audiences, and optimise your campaigns by installing the Snap Pixel on your storefront.

Plugin

Description

External Reviews Import and display customer reviews gathered through external platforms to build trust and support purchasing decisions.

Plugin

Description

SEO Optimise your site for search engines using Symphony’s built-in SEO tools – manage titles, metadata, URLs, and indexing preferences.
Klaviyo Segment and automate your marketing emails by integrating with Klaviyo – use ecommerce data to drive personalisation and retention.
PureClarity Sync personalised product recommendations and behavioural data with PureClarity to enhance cross-sell and upsell opportunities.

Plugin

Description

Feefo Collect and showcase verified reviews using Feefo, giving your customers social proof and helping you improve service quality.
Google Reviews Connect your Symphony store to Google’s review system and automatically display customer ratings to build trust and boost conversion rates.
TrustSpot Build trust with verified customer reviews using TrustSpot – and showcase them on product pages, category listings, or your homepage.

Plugin

Description

Facebook Pixel Add Facebook Pixel tracking to your site to help measure campaign performance, retarget site visitors, and optimise Facebook ad spend.
 
Wavy black lines
lines_black_cropped_mobile.png
 

Why Do APIs Matter
for Ecommerce Success?

 
Wooden model holding a life size trophy
 
 

APIs (Application Programming Interfaces) let different systems talk to each other – fast, securely, and in real time. Instead of juggling multiple platforms, spreadsheets, or custom workarounds, you can use our APIs to:

  Automate repetitive tasks
  Sync your business systems and tools
  Improve accuracy and efficiency
  Create richer customer experiences
  Accelerate your time to market
 
example-plugin-image.jpg
 

With Symphony, APIs aren’t an afterthought – they’re part of how we embrace complexity, not avoid it.

With Symphony, APIs aren’t an afterthought – they’re part of how we embrace complexity, not avoid it.

Whether you're streamlining fulfilment, unlocking better customer insights, or integrating your favourite marketing tools, our APIs give you the flexibility and control to build a digital commerce experience that fits you – not the other way around.

Our B2B ecommerce integration library is constantly evolving, with new APIs being added all the time – too many to list! Whether you're looking for something industry-specific or ready to build your own, we’ll help you find the right connections to take your business further.

 
 

Let’s Turn Your Ecommerce Vision
Into Reality

Let’s Turn Your Ecommerce Vision Into Reality

This isn’t a generic sales pitch. This is a real talk about what’s holding you back and what’s possible when you switch to a platform actually built for modern B2B ecommerce.

 
 

What's new?

Insights Hub

Feature Image of a Stack of Boxes in front of a Purple Door

Smarter Discounts, Stronger Sales: How Ecommerce Platforms Can Optimise Pricing Strategies with Fortis

Pricing strategies can define success or failure in digital commerce. Whether you're managing a B2B ecommerce platform handling high-volume orders or a B2C store running frequent promotional campaigns,

Read More

Feature Image of the Fortis logo on the Symphony Commerce gradient

Symphony Commerce Launches Fortis: The Smart Discount Engine for B2B Digital Commerce

Fortis, from Symphony Commerce, is a transformative approach to discount and pricing management, designed to decipher complexity and drive sales for B2B businesses.

Read More

Group photo of the Senior Leadership Team at Symphony Commerce

Symphony Commerce Strengthens Leadership to Power Future Growth

Following a successful investment round and rebrand from Shopblocks to Symphony Commerce, the company is making significant strides in strengthening its leadership team to support the ambitious growth plans.

Read More

Feature Image of UK Flat Roofing installing a roof

UK Flat Roofing achieves
400% revenue growth post migration

Explore how Symphony Commerce transformed UK Flat Roofing's website, overcoming the challenges they faced with PrestaShop.

Read More