Desktop
Mobile
Desktop
Mobile
Turning Up the Volume:
Introduction: Powering Growth for a Specialist Sound and Lighting Retailer
Prebeat, a specialist retailer of professional sound and lighting equipment, migrated from Visualsoft to Symphony Commerce in 2026 after outgrowing the capabilities of their previous ecommerce platform.
Turning Up the Volume:
Introduction: Powering Growth for a Specialist Sound and Lighting Retailer
Prebeat, a specialist retailer of professional sound and lighting equipment, migrated from Visualsoft to Symphony Commerce in 2026 after outgrowing the capabilities of their previous ecommerce platform.
As their product catalogue expanded and their B2B operations became more complex, Prebeat needed a flexible, scalable ecommerce solution that could support premium brand merchandising, streamline multichannel selling, and meet the expectations of modern commercial buyers.
Their previous setup made it difficult to evolve quickly, limiting how products were presented, how efficiently channels were managed, and how confidently the business could scale.
Visualsoft lacked the flexibility needed to support an expanding catalogue and evolving commercial requirements. Making meaningful changes often required significant effort, slowing down progress.
Prebeat needed greater control over how products were presented, particularly when showcasing premium brands and tailoring experiences for different customer types.
Fixed templates restricted the ability to refine the user experience or modernise the site without extensive redevelopment.
Managing listings, pricing, and stock across multiple sales channels was time-consuming and prone to inconsistency, placing unnecessary pressure on the team.
Ongoing technical frustrations and limited support reduced confidence in the platform and created uncertainty around future growth.
Rigid Ecommerce Platform
Visualsoft lacked the flexibility needed to support an expanding catalogue and evolving commercial requirements. Making meaningful changes often required significant effort, slowing down progress.
Limited Product and Content Customisation
Prebeat needed greater control over how products were presented, particularly when showcasing premium brands and tailoring experiences for different customer types.
Template Constraints and Design Limitations
Fixed templates restricted the ability to refine the user experience or modernise the site without extensive redevelopment.
Manual Multichannel Management
Managing listings, pricing, and stock across multiple sales channels was time-consuming and prone to inconsistency, placing unnecessary pressure on the team.
Platform Reliability and Support Issues
Ongoing technical frustrations and limited support reduced confidence in the platform and created uncertainty around future growth.
"Symphony Commerce has given us a level of control we simply didn’t have before. We can manage our catalogue, update content, and respond to commercial opportunities instantly. It’s made the business far more agile and allowed us to operate at the pace our customers expect."
Darren Lowery - Founder at Prebeat
A More Connected and Efficient Ecommerce Operation
A More Connected and Efficient Ecommerce Operation
With Symphony Commerce in place, Prebeat has established a more connected ecommerce ecosystem that supports both operational efficiency and future expansion.
Product, pricing, and stock data are managed centrally, reducing duplication and ensuring consistency across all channels.
Customers benefit from accurate, up-to-date information regardless of how they interact with the business, strengthening trust and reliability.
Automated processes and integrated order management reduce manual intervention, allowing the team to focus on higher-value activity such as merchandising, marketing, and growth initiatives.
Product, pricing, and stock data are managed centrally, reducing duplication and ensuring consistency across all channels.
Customers benefit from accurate, up-to-date information regardless of how they interact with the business, strengthening trust and reliability.
Automated processes and integrated order management reduce manual intervention, allowing the team to focus on higher-value activity such as merchandising, marketing, and growth initiatives.
"What stands out is how stable and connected everything now feels. Our website, product data, and sales channels are all working together seamlessly. We’ve moved away from constant workarounds to a system that properly supports how we want to grow."
Darren Lowery - Founder at Prebeat
Since migrating to Symphony Commerce, Prebeat has transformed its ecommerce operations into a platform that actively supports the way the business wants to grow.
A shift from a constrained, inflexible platform to a scalable and adaptable solution.
Reduced reliance on manual processes through automation and integration.
Greater control over product presentation, content, and customer experience.
A stable, reliable foundation that supports multichannel selling and ongoing expansion.
A shift from a constrained, inflexible platform to a scalable and adaptable solution.
Reduced reliance on manual processes through automation and integration.
Greater control over product presentation, content, and customer experience.
A stable, reliable foundation that supports multichannel selling and ongoing expansion.
Partnerships that power ecommerce without compromise.
