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BlockLab Studio is Symphony Commerce's design workspace for bespoke website experiences. Write HTML, CSS and JavaScript, preview every change as you go, and publish when you are ready.
BlockLab Studio is Symphony Commerce's design workspace for bespoke website experiences. Write HTML, CSS and JavaScript, preview every change as you go, and publish when you are ready.
Symphony's email marketing runs inside the platform your store already uses, working from the same customer and order data in real time.
Your subscriber list isn't an imported copy waiting to catch up. Every segment reflects what's happening in your store right now, so a customer who buys, cancels, or updates their details is reflected in your lists immediately. No waiting for data to sync between systems.
Segment by what someone has actually bought, using the same order data your store already holds.
There's no separate app, no API key, and no sync schedule to manage. It's part of the platform, so it simply works.
Everything you need to run email marketing sits in the same place as the rest of your store.
Campaign Builder
Build and edit campaigns, welcome emails, and abandoned cart emails in a single drag and drop designer. Reorder, add, and edit content blocks directly. Changes autosave and preview instantly, with full undo/redo support.
Segmentation
Build a segment of subscribers based on the products they've purchased, and send campaigns to exactly the customers most likely to act on them.
Automation
Both now run through the same new designer as your campaigns, including a dedicated basket block for abandoned cart emails, with live product data pulled fresh at send time.
Deliverability
Hard bounces and spam complaints are handled automatically, keeping your sender reputation healthy without manual clean up.
Analytics
Opens, clicks, orders placed, and revenue recovered. Tracked per campaign, per welcome email, and per abandoned cart step.
See how to capture subscribers, automate welcome emails and abandoned carts, and send targeted campaigns, all inside Symphony.
VIDEO
Upgraded automated emails
A completely redesigned email designer
Build and edit campaigns, welcome emails, and abandoned cart emails in a single drag and drop designer. Reorder, add, and edit content blocks directly. Changes autosave and preview instantly, with full undo/redo support.
Many alternative platforms price primarily by contacts or profiles stored. You pay for the size of your list, whether you email it once a month or every day. Symphony prices by emails sent.
If you hold a large list but only email it occasionally, that's a meaningful difference. You're not paying to store contacts you're not messaging.
Monthly Emails | Monthly Cost |
Monthly Emails | Monthly Cost |
| 1 to Limit* | £- |
| Limit* to 30,000 | £39.12 |
| 30,001 – 50,000 | £52.70 |
| 50,001 – 100,000 | £88.40 |
| 100,001 – 150,000 | £116.10 |
| 150,001 – 250,000 | £176.00 |
| 250,001 – 300,000 | £196.20 |
| Above 300,000 | £196.20 + £0.07 for every batch of 100 emails sent |
Disclaimer: Pricing is based on the total volume of marketing emails sent per calendar month, with all rates shown exclusive of VAT. *Monthly send limits are 5,000 for Essential or Child plans and 20,000 for Premium or Enterprise plans. Any additional charges incurred beyond these allowances are calculated based on our tiered rates and billed automatically at the end of each month via your registered payment method. If you intend to send more than 300,000 emails in a single month, please provide our team with at least five working days’ advance notice of your marketing plans to discuss potential bespoke high-volume discounts.
The new designer is live now. Get in Touch to get started, or login to try it in your store today.
