Desktop
Mobile
Desktop
Mobile
If your business depends on high volumes, custom pricing, account-based logic and integration depth, Symphony is the platform that handles complexity without compromise. BigCommerce simply wasn’t built for it.
We don’t believe in B2B “editions.” Symphony was purpose-built for manufacturers, distributors, and enterprise B2B sellers. Every feature, workflow, and integration is tuned for the way you actually operate. You get:
A platform designed from day one for B2B
UK-based teams who know your business by name
Custom integrations and configurations without dev drag
No partner merry-go-round or app dependency spiral
We don’t believe in B2B “editions.” Symphony was purpose-built for manufacturers, distributors, and enterprise B2B sellers. Every feature, workflow, and integration is tuned for the way you actually operate. You get:
UK-based teams who know your business by name
Custom integrations and configurations without dev drag
No partner merry-go-round or app dependency spiral
A platform designed from day one for B2B
Side-by-side:
Feature | Symphony Commerce | BigCommerce |
Feature | Symphony Commerce | Big Commerce |
| B2B Core | Built for B2B from the ground up | B2C-first, with B2B layered on |
| Feature Depth | Native tools for pricing, quoting, credit terms, discounts, UX | Requires multiple apps & integrations |
| Customisation | Configurable platform adjusted by ops - not dev queues | Often needs third-party agencies |
| ERP/CRM Integration | Tailored to your systems | Connector-based, agency-led, fragile |
| Support | Dedicated UK-based team, proactive and embedded | Ticket queues, agency handoffs, external loops |
| B2B Core | Built for B2B from the ground up | B2C-first, with B2B layered on |
| Feature Depth | Native tools for pricing, quoting, credit terms, discounts, UX | Requires multiple apps & integrations |
| Customisation | Configurable platform adjusted by ops - not dev queues | Often needs third-party agencies |
| ERP/CRM Integration | Tailored to your systems | Connector-based, agency-led, fragile |
| Support | Dedicated UK-based team, proactive and embedded | Ticket queues, agency handoffs, external loops |
Deliver precision at scale - every customer sees the right products at the right price.
Run auto-replenishment and pre-orders with zero setup pain.
Support contract pricing, SPAs and volume tiers natively - no third-party logic.
Offer on-account checkout, credit controls and even asset finance at the point of sale.
No spreadsheets. No copy-paste. Just fast quoting and seamless order conversion.
Scale product complexity without compromising performance.
Handle complex buying teams and approval flows - without a single plugin.
Pop-ups, cross-sells, timed promos, and product pinning - no third-party tools needed.
Create pages and promotions without developer bottlenecks.
Seamless integration with
With BigCommerce, most big changes are outsourced. Want a workflow tweak? It’s a ticket. Need a fix? That’s another team. You’re always one step removed - agencies, partners, and account managers all adding delay.
With Symphony, you speak to the people who build the platform. Fast answers. No loop spiral. No repeating yourself.
BigCommerce is well-suited to midmarket retail. But when it comes to industrial-scale B2B ecommerce, Gartner notes the cracks: fragmented UIs, externalised features, and an ecosystem that still leans too hard on app marketplaces and agency support.
Symphony removes that friction entirely.
"Some of BigCommerce’s out-of-the-box features… may require third-party integrations to serve the complexity needs of large enterprises."
Gartner Magic Quadrant 2024
"Some of BigCommerce’s out-of-the-box features… may require third-party integrations to serve the complexity needs of large enterprises."
Gartner Magic Quadrant 2024
"Symphony has transformed the way we do business online... we couldn’t be happier with the results."
Anthony O’Sullivan - Managing Director at Building Plastics Online
"The platform is flexible, reliable, and user-friendly... the growth we’ve experienced speaks for itself."
Mike Storey - Director at UK Flat Roofing
"We've seen significant growth across multiple branded websites through our partnership with Symphony."
Rod Burrows - Marketing Director at Tower Housewares
Don’t settle for a generic platform with B2B stuck on the side.
Work with a team that treats your complexity as standard - not an exception.
Let’s talk about how we can do things better, together.
